Talk to a person
There is one address for everything, and every message is read and answered by a person, usually within a few days.
A site will not connect
Write to usSend the address of the site and the step where it stopped. A screenshot of the message you see helps a lot.
Worth a look first: Setup guide
Billing and invoices
Write to usOur order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so receipts, invoices and the charge on your statement name Paddle. Write from the email you paid with.
Worth a look first: paddle.net, Refund policy
Your data
Write to usTo get a copy of your data or have it removed, write from the email of your TurboIndex account. Delete account, on your Account page, removes everything at once.
Worth a look first: Privacy policy
A security problem
Write to usTell us what you found and how to reproduce it. Give us a fair chance to fix it before you share it.
Worth a look first: Security page
Anything else
Write to usA question before you sign up, an agency with many sites, an idea for the product, or a guide that got something wrong.